Why Is My Brother Printer Offline In Windows 10? [Fixed]

Your Brother printer could appear offline due to some issue, and it will be unable to communicate with the computer you have. This sort of error can be more annoying than the Brother printer not printing. If you ever come across the message “Printer Offline,” you can do some basic checks with the network and power connection to the printer. These errors are bound to happen, especially if you want to print something urgently. In this article, you are going to read some of the best and possible solutions to resolve Why Is My Brother Printer Offline In Windows 10 issue. 

Simple Troubleshooting To Fix Brother Printer Offline

  • You have to make sure the Brother printer is powered on, and there are no sorts of errors being displayed on the control panel of the printer.
  • See if the printer is getting the proper power source it needs. The issue could also be due to power failure or low voltage. 
  • Wait for a couple of minutes and see if it works again.
  • Check the Brother printer LCD and see if there are other errors like Paper Jam error or Ink/Cartridge empty. 
  • If you are using a wired connection (USB), you need to check if the USB cable is properly secured between the printer and the computer.

Now, use one of these methods to fix the printer offline issue on a Windows 10 computer. 

Method 1: Default Printer

You need to check if the Brother printer is set as the Default Printer on your computer. Since the topic we are dealing with revolves around the Windows 10 OS, the steps are quite simple.

  • Open the Control Panel on your Windows 10 computer.
  • In the Control Panel window, click the Hardware and Sound option and then click the option Devices and Printers.
  • Now perform a right-click on the Brother printer and select the option Set as default printer.
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Once the Brother printer is made default, you will no longer see it go offline in Windows 10 OS.

Why Is My Brother Printer Offline In Windows 10

Method 2: Delete Print Jobs

The next method is to delete all the pending print jobs you have saved on the Brother printer.

  • Click the Windows (Start) icon at the bottom left corner of the screen.
  • Click the Control Panel option from the list.
  • In the Control Panel window, click the Hardware and Sound option, and then click the option Devices and Printers.
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  • Perform a right-click on the Brother printer and select the option See what’s printing.
  • Click the Printer tab and then click or select the option Cancel all documents.
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Method 3: Disable The Firewall

    There are times when the Firewall or the antivirus causes the Brother printer to go offline in Windows 10. This issue is quite common, but here are the steps.

  • Open the Control panel on your computer.
  • Select the Programs option and click the Uninstall a program button.
  • The window will now open a list of applications.
  • Select the antivirus application and click the Uninstall button.
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Brother Printer Offline Disable The Firewall
Brother Printer Offline Restart Print Spooler Service

Method 4: Restart Print Spooler Service 

  • Open the Run command (Windows key + R).
  • Type services.msc in the Run command field and press the Enter button.
  • The Windows Services window will now open.
  • Locate the Print Spooler service.
  • Double-click and select the General tab. 
  • Under Service Status, click the Restart button.
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Follow any of the provided troubleshooting methods mentioned in this article to ensure that Why Is My Brother Printer Offline In Windows 10 issue.