Easy Guide On HP Scanjet 5000 S5 Setup

The HP ScanJet 5000 S5 scanner is designed to satisfy all your scanning needs. This scanner makes the scan operation simple and easy to perform. If you’re going to set up the HP ScanJet 5000 S5 scanner for the first time, begin the process by unpacking the product box. Remove all the packing material from the scanner. Connect the scanner to an electrical outlet. Now, if your OS type is Mac, then connect the scanner to your Mac device using the USB cable, and open the scanner driver file on it. Similarly, if your OS type is Windows, begin the software installation on your computer and connect your HP scanner to the computer using the USB cable only when prompted during the driver installation. To know the HP ScanJet 5000 S5 setup procedure in detail, scroll down this page.

HP Scanjet 5000 S5 Unboxing Setup

HP ScanJet 5000 S5 setup

Step-by-step instructions to set up the HP ScanJet 500 S5 scanner:

 Unpack The Product Box

  • Open your HP ScanJet 5000 S5 scanner box.
  • Take all the components and the scanner out of the box.
  • Check if these components - power adapter, power cable, USB cable, and a setup guide are provided along with the scanner.
  • If not, contact your scanner manufacturer to get it.
  • Place the scanner on a clean surface and continue with the next step of the HP ScanJet 5000 S5 setup.

Unpack The Scanner

  • Remove all the packing material from the scanner.
  • While removing the packing tape from the scanner’s document feeder, document input/output tray, make sure that you remove them gently.
  • Before going into the next step of the setup, be sure that your scanner is unpacked. If it is not, there is a chance for an error to occur during the scanner setup or while performing the scan operation.

 Connect The Scanner To An Electrical Outlet

  • Get the power adapter and the cable of your scanner.
  • Connect the cable between the adapter and the power outlet.
  • Insert the other end of the adapter into your scanner.
  • Make sure that you connect the power cable securely at both ends.
  • Similarly, make sure that you connect the cable directly to the electrical outlet and avoid using the surge protector for the connectivity.

 Connect The Hp Scanjet Scanner To A Computer

  • For Mac computer: Get the USB cable that is provided along with the scanner during the purchase.
  • Now, using the USB cable, connect the scanner to your Mac computer.
  • Open the scanner driver file and install the software on your computer to complete the HP ScanJet 5000 S5 scanner setup.
  • For Windows: On your computer, open the scanner driver file. Perform the on-screen prompts. When prompted, connect your scanner to the computer using the USB cable.
  • Finally, scan a test document to check whether the HP ScanJet 5000 S5 setup is done correctly.

HP Scanjet 5000 S5 Driver

The HP ScanJet 5000 S5 scanner is designed to work with Windows, Mac, and Linux operating systems. The driver for this scanner will vary based on the operating system. The following section covers the HP ScanJet 5000 S5 scanner drivers available for the Windows and Mac operating systems.

HP Scanjet 5000 S5 Driver For Windows

Full Feature Scan Software and Driver is the recommended scanner driver available for the Windows OS. You can download this scanner driver from this page or the printer’s official page. To download the scanner driver from this page, follow the below instructions.

  • Locate and click on the Driver Download for Windows or the Driver Download button.
  • Now, the HP ScanJet 5000 S5 scanner driver available for Windows will start to download.
  • Once the scanner driver is downloaded, open it and begin the software installation.
  • Make sure that you connect the scanner to your Windows computer only when prompted during the driver installation.

HP Scanjet 5000 S5 Driver For MaC

HP Easy Start is the HP ScanJet 5000 S5 scanner software available for your Mac computer. To download this software from the printer’s official support page, carry out the following instructions.

  • Go to the HP printer’s official support page.
  • Choose your HP ScanJet scanner from the products list.
  • Click the Software and Drivers tab.
  • If necessary, select your Mac OS type from the drop-down menu.
  • Choose the scanner driver you wish to install and click on the Download icon beside it to initiate the download process.

HP Scanjet 5000 S5 Manual Download

Download your HP ScanJet 5000 S5 scanner’s user guide from this page by clicking on the Manual Download button provided for HP ScanJet 5000 S5 setup. 

HP Scanjet 5000 S5 Mobile Scanning

The HP ScanJet 5000 S5 scanner doesn’t support the mobile scanning operation. You can perform the scan operation from your Windows or Mac computer or from the scanner’s control panel. The below section explains how to scan a document using the scanner’s control panel and utilizing the scanner software (Windows).

Using the scanner’s control panel

  • Initially, make sure that you disable the Thick media switch on your scanner. 
  • Now, place or load the document that you want to scan.
  • Next, from the scanner’s home screen, choose the Scan option using the arrow buttons available on the scanner control panel.
  • On the Scan preferences screen, set the scan preferences.
  • Now, based on your desire, press the Duplex Scan or Simplex Scan button to initiate the scan operation. 

Using your Windows computer

  • On your Windows computer, open the HP Scan software.
  • Configure the scan settings, such as scan type, scan size, destination, etc., as per your desire and click Save.
  • On your scanner, place the document that you want to scan and click the Scan button on the software screen.
  • Complete the scan process by following the HP ScanJet 5000 S5 setup on-screen instructions.

HP Scanjet 5000 S5 Troubleshooting

HP Scanjet 5000 S5 Not Scanning Documents

If your HP ScanJet 5000 S5 scanner is not responding to the scan command, then carry out the following troubleshooting instructions to resolve it.

  • Initially, check whether your HP scanner is turned on.
  • If not, turn it on and then perform the scan operation.
  • Check if the document feeder hatch of your scanner is closed.
  • If not, close it. Make sure that you close the hatch only when your scanner is turned off.
  • Now, turn on the scanner and perform the scan operation.
  • Make sure that you have loaded the document you want to scan correctly in the scanner unit. 
  • Re-start the scanner.

HP SCANJET 5000 S5 NOT SCANNING ON MOBILE

As said above, the HP ScanJet 500 S5 scanner doesn’t support the mobile scanning feature. This scanner can perform the scan operation that is initiated from its control panel or from the HP scanner software. 

To get remote assistance in resolving the HP ScanJet 5000 S5 setup and scanner issue, contact us by clicking on the Call button provided on this page.