HP MFP M479FDW TROUBLESHOOTING

Troubleshooting can help you to solve several printer problems. If you face any difficulty with your HP Color LaserJet Pro MFP M479fdw printer, this article can help you to troubleshoot the problem with the appropriate solutions.A printer may face problems due to connectivity and hardware or software issues. By following the below instructions, you can troubleshoot and solve the problems efficiently.

FIX PRINT QUALITY ISSUES ON YOUR PRINTER

If your printer has a print quality issue, check the print settings on your computer or start a cleaning process on your printer. To do so, follow the instructions below.

CHECK THE PRINT SETTINGS

Make sure that your HP printer is turned on.

Check if the printer driver is installed completely on your device.

Ensure that you have connected your printer to your computer.

Open the document/image you want to print and select the Print option.

Select your HP Color LaserJet Pro MFP M479fdw printer in the Name drop-down list.

Click on the Properties or Preferences button.

Here, select the Layout tab and choose the Orientation option you want to use from the drop-down list.

Next, select the Paper/Quality tab at the top of the window.

Click the “Size is” drop-down list below the Paper Options section and select the correct size of the paper you are using to print from your printer.

Select the “Type is” drop-down list and choose the paper type you are using.

Click the Print Quality drop-down list and choose the option you prefer.

If you want to change any other paper settings, click on the Advanced Paper Settings button at the bottom of the window.

Once done, click OK to close the Properties dialog box.

Next, click the Print or OK button to start the printing process.

Check if the HP Color LaserJet Pro MFP M479fdw printer is printing properly without any quality defects.

If the issue continues, perform the cleaning process on your printer by following the below steps.

START A CLEANING PROCESS ON YOUR PRINTER

Make sure your printer is turned on.
Go to the printer control panel and open the dashboard.
Here, tap the Setup icon.
Touch the Printer Maintenance option.
Next, choose the Print Quality Tools option.
Tap the Cleaning Page option.

When prompted, load the plain white sheets into the paper tray and tap OK.
The Cleaning message will appear on the HP Color LaserJet Pro MFP M479fdw printer control panel.
Wait for some time to complete the cleaning process.
Once finished, print a test page and check if the print quality issue is solved.

FIXING PRINTER OFFLINE ISSUE

If your printer doesn’t appear, it will stop all its functionalities and cannot communicate with your computer. To fix this issue, just follow these instructions.

CHECK THE PRINTER STATUS

Select the Start menu on your computer and type Control Panel into the search box at the bottom of the window.
Click the Control Panel option from the search results.
Now, choose the Hardware and Sounds option from the list.
Select the Devices and Printers option.
Right-click on your printer’s icon and select See what’s printing option.

Click the Printer tab and deselect the Use Printer Offline option from the drop-down list.
Also, ensure that Pause Printing is disabled.
Next, check whether the HP Color LaserJet Pro MFP M479fdw printer is back in online mode.
If the issue continues, set your printer as default by following the below instructions and check if your problem is solved.

SET YOUR PRINTER AS THE DEFAULT

Click the start button on your computer's main screen and open the Control Panel window.
Now, select the Hardware and Sounds option.

Choose the Devices and Printers option from the list.
Right-click on your printer’s icon and choose the Set as default printer option from the drop-down list.

You can troubleshoot and fix your HP Color LaserJet Pro MFP M479fdw printer issues by following the above instructions.

If you have any other queries, reach our technical experts for assistance.