Begin the HP LaserJet Pro M402N printer setup by unpacking it (if you haven’t done it yet). Fill the tray with the paper, the type of which is recommended by the printer manufacturer. If you wish to set up your printer over a wired connection, then using an Ethernet cable, connect the printer to the network. Turn on the printer and configure the initial settings. Finally, install the printer driver on your computer. Scroll down this page to know the HP LaserJet Pro M402N printer setup in detail.
Download the HP LaserJet Pro M402n printer driver for your Windows or Mac computer from this page by clicking the Driver Download, Driver Download for Windows, or Driver Download for Mac button provided.
Download a soft copy of your HP printer’s user manual from this page by clicking the Manual Download button provided.
The HP LaserJet Pro M402n printer doesn’t support Wi-Fi connectivity. It supports wired and USB cable connectivity. To set up your printer over a USB or wired connection, follow the instructions given below.
You can update your HP printer’s firmware in two different ways.
The following instructions explain how to update the printer firmware using its control panel.
HP LaserJet Pro M402n is a single-functional printer that only supports the print operation.
Some common HP LaserJet Pro M402N printer issues and the troubleshooting instructions for the same are given below. Click the Call button to contact our technical experts if you need remote assistance in resolving any issue.
Basically, the factory reset process is performed as a part of troubleshooting. When the troubleshooting procedure doesn’t resolve the printer issue, you can factory reset the printer settings to clear the existing issue. To factory reset your HP LaserJet Pro printer, follow the below instructions.
If your HP printer status is offline and it doesn’t respond to the print operation, then try the simple troubleshooting instructions given below.
The common supply memory errors that occur on this HP printer are 10.000X Supply memory error and 10.100X Supply memory error. These errors occur unexpectedly. However, you can clear them easily.
The messages 10.000X Supply memory error and 10.100X Supply memory error are displayed on the screen when your printer fails to communicate with the toner cartridge. X indicates the toner cartridge that is causing this error. (0- black; 1- cyan; 2- magenta; 3- yellow).
To clear this error message, reinstall the toner cartridge if it is not installed properly. To do so, follow the below instructions.
If the HP LaserJet Pro M402n printer service error 79 is displayed on the screen, then carry out the simple troubleshooting instructions given below.
Basically, this issue occurs when more print jobs are queued. To resolve this error, delete the queued print jobs and restart the print spooler on your computer. (Note: The following instructions are suitable only for the Windows OS).
This issue occurs if the print operation settings are not configured correctly.
“Menu access is disabled” is a rare issue that occurs unexpectedly. As soon as you encounter this issue, restart the printer. If the same error message “Menu access is disabled” appears on the screen, even after restarting the printer, then factory reset the printer. Refer to the above instructions to reset your HP printer settings to the default settings. To get remote assistance in performing the same, contact us.