HP ENVY INSPIRE 7900E TROUBLESHOOTING - QUICK GUIDE

Troubleshooting is a very simple method to fix most printer problems. If you face any issue with your HP ENVY Inspire 7900e printer, you need to troubleshoot the issue to solve it. The printer will face some common problems due to connectivity and hardware or software issues. By following the below instructions, you can easily do HP Envy Inspire 7900e Troubleshooting steps.

FIXING HP 7900E PRINTER OFFLINE ISSUE

If your printer shows an offline message, it will stop all its functionalities and cannot communicate with your computer. By following the below instructions, you can troubleshoot the offline printer issue.

Hp Envy Inspire 7900e Troubleshooting

CHECK THE PRINTER STATUS

  • Select the Start menu on your Windows computer and type Control Panel into the search box at the bottom of the window.
  • Click the Control Panel option from the search result.
  • Now, choose the Hardware and Sounds option from the list.
  • Select the Devices and Printers option.
  • Right-click on your HP ENVY Inspire 7900e printer’s icon and select the See what’s printing option from the drop-down list.
  • Click the Printer tab and deselect the Use Printer Offline option from the drop-down list.
  • Otherwise, select the See what’s printing option and choose the Printer tab at the top of the window.
  • Uncheck the Pause Printing option from the drop-down list.
  • Next, check whether the printer is back in its online mode.
  • If the issue continues, set your printer as the default one on your computer by following the below instructions.

SET YOUR PRINTER AS THE DEFAULT

  • Click the Start button on your computer's main screen and open the Control Panel window.
  • Now, select the Hardware and Sounds option from the Control Panel.
  • Choose the Devices and Printers option.
  • Choose The Devices And Printers Option
  • Now, right-click on your HP ENVY Inspire 7900e printer’s icon.
  • Pick the Set as default printer option from the menu.

FOR WINDOWS 10

  • Select the Start button on your computer and open the Settings window.
  • Choose the Devices menu and then click on the Printers & Scanners option.
  • Make sure to deselect the Let Windows manage my default printer option.
  • Now, choose your printer from the list.
  • If your printer appears multiple times on the screen, select the printer with the online status.
  • Now, pick the Manage option and click on the Set as default button.

You can fix the offline HP ENVY Inspire 7900e printer issue by following the above instructions.

FIXING HP ENVY 7900E PRINTER NOT PRINTING ISSUE

If your printer is not printing, you need to check the connectivity or try to restart the Print Spooler service on your computer. By following the below instructions, you can fix this issue.

CHECK THE CONNECTIVITY

  • First, check whether the power cord is connected properly to the printer's rear and the other end is plugged into the electrical socket.
  • Make sure to turn on your printer.
  • If you connect your HP ENVY Inspire 7900e printer and computer using a USB cable, ensure that the cable is connected correctly. In case of any problem with the USB cable, replace it.
  • If you have connected the devices using a Wi-Fi network, see if the printer and your computer are on the same network. Then, check if your printer is printing properly.
  • If the issue continues, restart the Print Spooler service on your computer by following the below instructions.

RESTART THE PRINT SPOOLER

  • Select the Start menu on your computer and type services in the search box (at the bottom of the window).
  • Next, choose the Services option from the search result.
  • Right-click on the Print Spooler option in the right menu panel.
  • Click on the Stop option from the drop-down list
  • Now, navigate to the respective printer spooler folder on your computer.
  • Choose all of the files from the printer’s folder and then press the Delete key on your keyboard.
  • Go back to the Services window, right-click on the Print Spooler option, and select the Start option.
  • Check if your HP ENVY Inspire 7900e printer is printing properly.

So, you can troubleshoot and fix your printer issues by following the above instructions.

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