Simple Steps To Fix Canon Printer Error Code 5011

The Canon Printer error code 5011 is a common error and you can clear this error message within a few minutes. This error code appears when the ink cartridge holder is stuck, or a piece of paper is stuck on the cartridge holder. It may also happen due to a misplaced cartridge. In this case, you just have to remove the cartridge and insert it once again into the print head holder. Let’s see how to clear this issue by following the troubleshooting methods one by one.

Fix Canon Error Code 5011

Steps to reinstall the cartridge:

  • While printing on the Canon printer, if you notice the error code 5011 on the LCD screen, turn off the printer and then remove the power cord from it.
  • According to the printer model, you can turn ON or OFF the printer while removing the ink cartridges.
  • But when the error 5011 occurs, we recommend that you turn OFF the printer.
  • Open the scanner unit and remove the misplaced cartridge from the print head holder.
Canon Printer Error Code 5011
Canon Error Code 5011
  • Now, reinstall the ink cartridge into the print head holder until it snaps.
  • Once the process is complete, lower the scanner unit and then connect the power cord to the printer.
  • Press the Power button to turn ON the Canon printer and check if the 5011 error message is cleared from the printer's screen.
Canon Printer Error Code

Steps to remove the jammed paper below the print head:

  • If the paper is jammed below the print head, the Canon printer error code 5011 appears on the printer’s screen. Let’s see how to remove the jammed paper.
  • Turn off the printer and then remove the power cord.
  • Open the scanner unit and then slide the print head to the extreme end.
  • Grab the jammed paper and then gently remove it from the printer.
  • Once the jammed paper is removed, check whether any piece of paper is still stuck inside the printer.
  • Now, close the scanner unit and reconnect the power cord to the printer.
  • Press the Power button to turn ON the Canon printer.
  • Now, check whether the error 5011 appears on the printer screen. By now, this error message should have vanished.

In case you have some queries on Canon printer installation or require further clarifications on Canon Printer error code 5011 fixing procedures described on this page, click the CALL button to contact our technical team. They will be glad to help you clear the problems.