Canon Pixma Pro-100 Troubleshooting

This page shows you the Canon PIXMA PRO-100 troubleshooting solutions to fix the most common printer problems.Generally, when a problem occurs, you can see the flashing lights, and the error message or support code relating to the same will be displayed on your printer screen. Based on the number of flashing lights and the error message displayed, you can find the exact cause of the printer problem and fix it.

Canon Pixma Pro-100 Troubleshooting

The following Canon PIXMA PRO-100 troubleshooting methods can help you fix the most common printer problems.

Canon Pixma Pro-100 Troubleshooting
  • Restart your printer.
  • Check to ensure that your Canon PIXMA printer is connected to the computer securely.
  • Make sure that the latest version of the printer driver is installed on your computer.
  • Check and configure the printer settings correctly.
  • Set your printer as the default machine on the computer if necessary.

Now, let’s see how to clear some common support codes on your Canon PIXMA PRO-100 printer.

Alarm light flashes orange: Two times; Support code: 1000, 1001, 1002, and 1006

Canon Pixma Pro-100 Troubleshooting

Causes

  • The paper tray is empty or sufficient paper is not loaded
  • Paper doesn’t feed
  • The disc tray is not placed properly

Solutions

  • Check whether your Canon PIXMA PRO-100 printer’s paper tray has enough paper.
  • If not, load enough paper and then perform the print operation.
  • If you’re receiving this support code while trying to print on the disc, check whether the disc tray and disc are loaded properly.
  • Remove and reload the disc tray if necessary.

Alarm light flashes: 3 times; Support code: 1250, 1261, 1270, 1300, and 1308

Causes

  • The paper output tray is not open
  • The feed slot cover is not closed
  • The rear tray is open
  • Problem printing on a printable disc
  • Paper Jam

Solutions

  • Check and open the paper output tray if it is closed.
  • Make sure that the feed slot cover is closed.
  • If you’re using the manual feed tray, ensure that the rear tray is closed. Tap the Resume/Cancel button if necessary.
  • Check whether any paper or packing material is jammed inside the printer. If yes, remove it and then perform the print operation.

Alarm light flashes: 5 times; Support code: 1401, 1403, and 1405

Causes

  • The wrong or defective print head is installed
  • The print head is not installed properly

Troubleshooting solutions

  • Check if the print head of your printer is installed properly in its slot.
  • If not, remove and reinstall it.
  • Ensure that the recommended or genuine print head is installed on your printer.
  • Also, check to ensure that you have not installed a damaged print head on the printer.
  • After installing the correct print head, print a test page to check whether the problem is fixed. If not, contact us.

Alarm light flashes: Seven times; Support code: 1680, 1681

Canon Pixma Pro-100 Troubleshooting

Causes

  • Ink tanks are not installed properly

Solution

  • Check to ensure that the ink tanks are installed properly.

Alarm light flashes: 8 times; Support code: 1700

Cause

  • The printer’s ink absorber is full

Solution

  • Tap the Resume/Cancel button to continue printing.
  • Service the printer when prompted.

Alarm light flashes: 9 times; Support code: 2001

Causes

  • An incompatible digital camera or digital video camcorder is connected to the printer
  • A problem in recognizing the connected camera

Solution

  • Initially, ensure that your camera supports PictBridge.
  • Next, check whether the digital camera is connected to your printer securely.
  • If not, remove and reconnect the camera.

Contact us to know more about the Canon PIXMA PRO-100 troubleshooting process.