Brother MFC-T920DW Setup [Ultimate Guide]

The Brother MFC-T920DW printer is an all-in-one InkTank printer. It is specifically designed and engineered to handle complex tasks in a simple manner. With a print speed of 30 pages per minute for black and 26 pages per minute for color, it is said to be one of the most efficient printers produced by Brother. The built-in Wi-Fi allows you to print practically from everywhere, even from your mobile devices. Follow the simple steps given below for Brother MFC-T920DW Setup.

Brother Mfc-T920dw Printer Unboxing Setup

Brother MFC-T920DW Setup
  • Inside the box you will find, the Brother MFC-T920DW printer Ink bottles, Power cord and the Brother printer documents (Installation Guide and the User Guide)
  • Unpack the printer from the carton.
  • Remove the protective tapes surrounding the printer.
  • Open the paper tray from the bottom of the printer and open the cover.
  • Move the paper guides in the tray, place a stack of paper into it, and adjust the paper guides.
  • Push the paper tray back into the printer.
  • Unpack the power cord from the sealed packaging, connect it to the back of the printer, and then connect the plug into the main power source.
  • Press the Power button to turn it on.
  • Select the Language and the Country to complete the initial hardware setup.
  • Open the ink tank cover on the right side of the printer.
  • Remove the cap from each of the ink tanks.
  • Unpack the ink bottle and insert the nozzle firmly into the ink tank so the ink does not spill.
  • Once the ink tank is full, remove the bottle and close the cap to cover the ink tank.
  • Now that we have seen the steps for the hardware setup of the Brother MFC-T920DW printer, here are the software setup steps:
  • Since the Brother printer does not come with the installation CD, you can download the software for the printer from this page or from the official Brother Support page.
  • Follow the on-screen commands to complete the download and the installation.
  • When the connection screen opens, you will be asked to connect the printer to the computer.
  • Select the desired connection of your choice and finish the software setup.

Brother Mfc-T920dw Driver Download

You can download the driver for the Brother MFC-T920DW printer from this page. Click the Driver Download button (For Windows or Mac). The browser will start the download immediately.

Brother Mfc-t920dw Driver Download

Brother Mfc-T920dw Driver For Windows 

  • You can download the driver for the Brother MFC-T920DW printer from this page.
  • Click the Driver Download button (For Windows).
  • The browser will start the download immediately.
  • However, if you wish to download the driver from the Brother Support page, the steps are as follows.
  • Open the Brother Support page for the printer MFC-T920DW.
  • Click the Downloads tab on the left.
  • Select the Windows option and the version; click the OK button.
  • Click the Download button for the printer driver you want to have on your computer.
  • The download will be complete.

Brother Mfc-T920dw Driver For Mac

  • You can download the driver for the Mac OS from this page.
  • Click the Driver Download for Mac button and the driver will be downloaded.
  • If you want to download the driver from the Brother support page, follow the steps:
  • Open the Support page for Brother MFC-T920DW printer on your browser.
  • Click the Downloads tab on the left.
  • Click the Mac OS and its version. Then click the OK button.
  • Click the Download button.

Brother Mfc-T920dw Driver Install

  • Once you have the driver downloaded, you can start with the installation.
  • Do a double-click on the setup file.
  • Follow the on-screen commands and complete the setup.
  • When the connection screen appears, you will be asked to select the connection type.
  • Choose the connection you wish to have for the Brother MFC-T920DW printer and complete the installation.

Brother Mfc-T920dw Manual

  • With the help of the manual, you will have a much easier outlook on how to set up and use the printer. 
  • You can download the manual from this very support page.
  • As soon as you click on the Manual Download button, the manual will be downloaded.
  • The alternative way to download the manual is from the Brother MFC-T920DW support page.


The Brother MFC-T920DW printer is compatible with the wireless connection. Before we proceed to Brother MFC-T920DW Printer wifi setup, make sure you know the name and the password of your wireless network.

  • Press the Wi-Fi button on the printer.
  • Select the option Find Wi-Fi Network and press the OK button.
  • When the LCD shows the message Enable WLAN?, press the right arrow button to select Yes.
  • The printer will display a list of SSIDs available near the printer.
  • Select your network by identifying the name.
  • Enter the network password in the printer control panel.
  • When the Wi-Fi connection is successful, you will see the message on the LCD saying Connected.
  • Install the printer driver on your computer and connect the printer to it over Wi-Fi.


  • Open the document for duplex printing.
  • Click on the File option and then select Print.
  • Select the Brother MFC-T920DW printer from the list.
  • In the Orientation section, set the Portrait or Landscape option.
  • Click on the 2-sided/Booklet drop-down list and then select the option 2-sided.
  • Click on the 2-sided settings button and select one of the options available.
  • Click the checkbox for the Binding offset option.
  • Click the OK button and finish the duplex printing.


  • Download the firmware from the official Brother Support page.
  • Select the OS and its version.
  • Scroll down the support page to the Firmware section and click the Download button.
  • Proceed with the installation and follow the on-screen commands.
  • Select the Brother MFC-T920DW printer.
  • Click the Update button in the firmware window and the process will take at least 10 minutes to fully update and complete.




  • Now, if you want to scan to PC using the Brother MFC-T920DW printer, here are the steps.
  • Place the documents in the Brother printer.
  • Press the Scan button.
  • Work with the navigation buttons on the printer and select the to PC option; press the OK button.
  • Press the Mono Start or the Color Start button to complete the Scan to PC operation.


  • Load the document in your Brother MFC-T920DW printer.
  • Press the navigation buttons on the printer control panel and select the to PC option. Press the OK button.
  • Press the navigation buttons and select the E-mail option. Then press the OK button.
  • Press the Mono Start or Color Start button and proceed with the scan.


  The Brother MFC-T920DW printer doesn’t use a toner. Instead it uses ink from its ink tanks for printing.

Brother MFC-T920DW Toner Reset


There are some problems that you will face with the printer along the way and some of the problems are paper jams, the printer offline, printer not printing, paper not feeding, and so on. The solutions for a printer problems are given below.


Paper jam is one of the most commonly occurring errors. The paper jam in the Brother MFC-T920DW printer can be cleared with the following steps.

  • Take out the paper input tray from the printer.
  • Inside the printer, you will find two levers on either side.
  • Press the levers and the jammed paper will be released.        
  • Open the access door of the printer.
  • Remove the jammed paper with both hands and completely remove it from the machine.
  • If the paper appears to be jammed under the print head, you have to remove the printer from the power source. Move the print head to the center and then remove the jammed paper.


  • There are several steps to look at to see why the Brother MFC-T920DW printer is not printing.
  • Check the working status of the printer.
  • If the printer is connected through a USB cable, check if the cable is securely connected. Replace the USB cable if it appears to be damaged.
  • Restart the printer to fix the issue.
  • If you have more than one printer connected to the computer, click on the Brother MFC-T920DW printer to perform a print task.
  • Delete the pending print jobs.
  • Open the Control Panel window, then select the Devices & Printers option.
  • Do a right-click on the Brother printer and select the See what's printing option.
  • Delete the pending print jobs.


There are numerous methods that can help the Brother MFC-T920DW printer come back online. The following steps are strictly for Windows devices.


Fix 1: Disable Use Printer Offline

  • Open the Control Panel window.
  • Select the option Devices and Printers.
  • You will see a list of printers.
  • Do a right-click on the Brother printer.
  • Select the option See what's printing.
  • Click the Printer tab.
  • If you see a click next to the option Use Printer Offline, click to uncheck the selection.

Fix 2: Configure Printer Properties

  • In your computer’s Control Panel, select the Devices and Printers option.
  • Select the Brother printer from the list.
  • Do a right-click on the printer and click the Printer Properties option.
  • Click the Ports tab and click the Configure Port button at the bottom right corner.
  • Click the checkbox to uncheck SNMP Status Enabled (only if the option is ticked).
  • Click the OK button to save changes.