BROTHER MFC-J497DW SETUP [ULTIMATE GUIDE]

Brother MFC-J497DW is a multifunctional printer that supports wireless connectivity and so you can quickly connect any wireless device to it. This printer also supports mobile printing and duplex printing. Go through the instructions given on this page to know more about the Brother MFC-J497DW setup

BROTHER MFC-J497DW WIRELESS COLOR INKJET PRINTER [UNBOXING]

If you are setting up the Brother MFC-J497DW printer for the first time, follow these steps.

  • Unpack your printer and take out the printer supplies from the product box.
  • Remove all the protective tapes from the printer and make sure to recycle them.
  • Pull the paper input tray entirely out from the printer and open the output tray cover.
  • Fan a stack of legal plain paper and load the paper stack into the tray.
  • Close the output tray cover and refix the paper input tray into the printer.
  • Make sure to pull out the paper support and extend the paper support flap.
  • Connect the printer to an electrical outlet using the supplied power cord and press the Power to turn on the printer.
  • Navigate to the printer's LCD panel and follow the on-screen prompts to set your basic preferences.
  • Lift/open the ink cartridge access door and remove the orange protective tape.
  • Shake the black ink cartridge gently and unpack it. Insert the black ink cartridge into the printer after removing the protective tape from it.
Brother Mfc-j497dw Setup
  • Install all the supplied ink cartridges into the printer after removing the protective tapes from them.
  • If you wish to add the fax function, connect the supplied telephone line cord to your printer and configure the fax settings.
  • Make sure to select the correct Receive mode and set your station ID.
  • Next, insert the supplied CD-ROM into your computer's CD/DVD drive and run the setup file.
  • After completing the driver installation, verify the printer functionality.

BROTHER MFC-J497DW DRIVER DOWNLOAD

You can download the printer driver by clicking the Driver Download button on this page. However, you can also get it directly from the official Brother site. Before downloading the printer driver, identify your OS, which helps you in downloading a compatible printer driver.

FOR WINDOWS 

  • Launch the default browser and visit the official Brother site.
  • Enter your printer's model number in the search field and click the Search button.
  • Click on your printer's model in the search result and select the option that directs you to the driver download page.
  • Under the Select Your Operating System (OS) section, choose your Windows OS and its version and click the OK button.
  • Select the required printer driver from the displayed list and click the Agree to the EULA and Download button to download the printer driver.
  •  

FOR MAC

  • On your Mac, launch the default browser after ensuring that you have a stable Internet connection.
  • Visit the official Brother site and enter your printer's model number in the search field.
  • Click the Search button and choose your printer from the search result.
  • Click the Downloads tab from the left-side panel and choose your macOS and its version under the Select Your Operating System (OS) section.
  • Click OK and select the required printer driver package for your Mac.
  • Finally, click the Agree to the EULA and Download button to download the printer driver.

BROTHER MFC-J497DW DRIVER INSTALL

You can install the Brother MFC-J497DW printer driver on your Windows computer using the supplied CD-ROM or downloaded driver package.

  • If your computer doesn't support the CD-ROM, you can run the driver installation using the downloaded driver package.
  • If the device prompts for User Account Control, click the Yes button.
  • Agree to the EULA and select the required printer drivers you wish to install in the driver installation wizard.
  • Choose your connection type from the following options.
  • USB connection
  • Wired network connection (Ethernet)
  • Wireless network connection (Wi-Fi)
  • Based on the selected connection type, follow the on-screen prompts and establish the connection between your printer and the computer.
  • After installing the printer driver, verify the printer functionality by printing a test page remotely from the computer to the printer.

BROTHER MFC-J497DW MANUAL

You can download the Brother MFC-J497DW printer manual by clicking the Manual Download button on this page. However, you can also get it directly from the official Brother site by following these steps.

  • On the official Brother site, type your printer's model number in the search field and click the Search button.
  • Click on your printer's model in the search result and select the option that directs you to the manual download page.
  • Choose your desired language from the Language drop-down menu and select Online User's Guide from the displayed list.
  • Click the Download button in the user guide column. 
  • Now, the manual will open as a PDF.
  • Click the Download icon in the PDF to download and save the manual to your computer.

HOW TO CONNECT BROTHER MFC-J497DW PRINTER TO WIFI?

Using the WPS Push Button method:

  • Before starting, turn on your printer, router, and computer.
  • Make sure to place your printer close to your router to avoid wireless connection issues during the setup.
  • Navigate to the printer's control panel and press the Settings button.
  • Select the Network option using the navigation keys and press the OK button.
  • Choose WLAN > WPS.
  • Press the OK button and press the right arrow key when you see the 'Enable WLAN?' message.
  • Wait for the wireless setup wizard to begin the wireless setup.
  • To start WPS, press and hold down the WPS button on your router for at least 5 seconds.
  • You should complete this process within 2 minutes.
  • A confirmation message 'Connected' will be displayed on the LCD panel once the printer is connected to the wireless network.
  • To verify the wireless connection, print a network status report.
  • After connecting your printer to the wireless network, run the driver installation on your computer.
  • When you are asked to choose the connection type, select the Wireless network connection (Wi-Fi) option and complete the driver installation by following the on-screen prompts.

BROTHER MFC-J497DW DUPLEX PRINTING

  • First, turn on your Brother MFC-J497DW printer and load some plain paper into the document feeder.
  • Verify that no error is displayed on the printer's LCD panel.
  • Connect your printer and the Windows computer via a standard USB cable or over a wireless network.
  • On your computer, open the print application and select the print command to open the Print dialog box.
  • Choose your printer's name from the drop-down menu and click the Properties or Preferences button.
  • Click the Basic tab in the Printer Properties or Preferences window and select the required print settings.
  • Make sure to select the 2-sided option from the 2-sided / Booklet drop-down menu.
  • Click the 2-sided Settings button and choose any one of the following options from the 2-sided Type menu.
  • Long Edge (Top)
  • Short Edge (Bottom)
  • Long Edge (Left)
  • Short Edge (Right)
  • Select the Binding Offset checkbox to specify the offset for binding.
  • Click OK twice and complete printing your document remotely from the computer to the printer.

BROTHER MFC-J497DW FIRMWARE UPDATE

  • To check your printer's firmware version, turn on your printer and then navigate to the control panel. 
  • Press the Settings button and select the Machine Info option using the navigation keys.
  • Press the OK button and select the Firmware Version option from the displayed list.
  • To update your printer's firmware, select the Firmware Update option from the displayed list and press the OK button.
  • Now, the printer will search for the available firmware updates and install them. 
  • If you cannot update your printer's firmware using the printer's control panel, manually install the latest firmware by downloading it from the official Brother site.

BROTHER MFC-J497DW SCAN

You can very easily and quickly scan your documents and photos using the Brother MFC-J497DW printer. You have the facility to scan your originals and save the scanned data to a folder on your computer. Scanning to email is also a simple process that you can achieve using this Brother printer. There are also ways to save the scanned files to a memory card or a USB drive.

Now, we will look into some of the common scan functions you can perform using the Brother MFC-J497DW printer.

BROTHER MFC-J497DW SCAN TO PC

  • First, make sure that your Brother printer and your Windows computer are connected.
  • Next, confirm that the ControlCenter4 software has been installed on the computer.
  • Load the original document on the printer for scanning.
  • Now, you have to press the Scan button on the printer control panel.
  • Next, press the Up or the Down arrow to choose the [to PC] option. Press OK.
  • Once again, press the Up or the Down arrow to select the [to File] option. Press OK.
  • In case your printer is connected over a network, press the Up or the Down arrow to choose the computer to which you wish to send the data. Then, press OK.
  • If you find a prompt on the LCD display to enter your PIN, utilize the control panel and enter the 4-digit PIN for your computer. Press OK.
  • Now, you can either modify the settings or make use of the default ones. Press the Black Start or the Color Start button to use the default settings.
  • Use the Up or the Down arrow to choose the Scan Settings option. Now, press OK.
  • Again, make use of the Up or the Down arrow to select the Set at Device setting. Press OK.
  • Pick the scan settings (from the options given below) that you wish to modify. Press OK.
  • Scan Type
  • Resolution
  • File Type
  • Document Size
  • Brightness
  • Contrast
  • Remove Background
  • Finally, press the Black Start or the Color Start button.

BROTHER MFC-J497DW SCAN TO EMAIL

  • You can conveniently scan a document and send it as an email attachment using the Brother MFC-J497DW Scan to Email feature. This feature will not support Webmail services. You need to use the Scan to Image or the Scan to File feature to scan a photo or document. Then, you should attach the scanned file to your email.
  • Now, follow these steps to scan to email:
  • Load the document on the printer.
  • Press the Scan button on the printer control panel.
  • Next, press the Up or the Down arrow to choose the [to PC] option. Press OK.
  • Once again, press the Up or the Down arrow to select the [to E-mail] option. Press OK.
  • In case your printer is connected over a network, use the Up or the Down arrow to select the computer to which you want to send the data. Press OK.
  • In case you are prompted (on the LCD) to enter a PIN, do it now.
  • Now, you can either keep the default settings or change them based on your preferences. If you wish to change the settings, go to the next instruction. If you are keeping the defaults, press the Black Start or the Color Start button.
  • Remember that the [Scan Type] option depends on the default settings. Pressing the Black Start or the Color Start button does not permit you to change the settings.
  • Use the Up or the Down arrow to choose the [Scan Settings] setting. Press the OK button.
  • To use the [Scan Settings] option, a system with the ControlCenter4 software (for Windows) or the Brother iPrint&Scan program (for Mac) must be connected to your Brother printer.
  • Now, select the [Set at Device] setting by utilizing the Up or the Down arrow. Press the OK button.
  • Choose the scan settings that you want to change, like the Scan Type, Resolution, Document Size, etc., and press OK.
  • Finally, press the Black Start or the Color Start button to start the scan.

BROTHER MFC-J497DW SCAN TO MAC

  • Ensure that your Brother printer and your Mac computer are connected.
  • Confirm that the Brother iPrint&Scan (Mac) software has been installed on the Mac computer.
  • Load the original document on the printer for scanning.
  • You have to press the Scan button on the printer control panel.
  • Now, you need to press the Up or the Down arrow to choose the [to PC] option. Press OK.
  • Again, press the Up or the Down arrow to select the [to File] option. Press OK.
  • In case your printer is connected over the network, use the Up or the Down arrow to select the computer to which you want to send the data. Press OK.
  • You may either modify the settings or make use of the default ones. Press the Black Start or the Color Start button to use the default settings.
  • Use the Up or the Down arrow to choose the Scan Settings option. Now, press OK.
  • Make use of the Up or the Down arrow to select the Set at Device setting. Press OK.
  • Pick the scan settings (from the options given below) that you wish to modify. Press OK.
  • Scan Type
  • Resolution
  • File Type
  • Document Size
  • Brightness
  • Contrast
  • Remove Background
  • Finally, press the Black Start or the Color Start button.

BROTHER MFC-J497DW SCAN MULTIPLE PAGES

  • If you want to scan multiple pages, the procedure will be the same as that for regular scanning, except for one condition. You have to make use of the Continuous Scanning setting.
  • So, after a page is scanned, you need to choose the Continue Scanning setting. This is a scan setting for the ControlCenter4 Advanced Mode (for Windows). Selecting the Continue Scanning setting will allow you to scan more pages. Once you have finished scanning all the pages, you can press the Finish button.

BROTHER MFC-J497DW TONER RESET

Brother MFC-J497DW is an inkjet printer. It uses only ink cartridges, which you can replace periodically.

BROTHER MFC-J497DW FUSER UNIT

The fuser unit in any printer is a consumable item. So, you need to replace it at regular intervals. Sometimes, the printer will display the Replace Fuser Unit message on its LCD. You will find this message once you have printed a specific number of pages. This will be the indication to the user to replace the fuser unit.

BROTHER MFC-J497DW TROUBLESHOOTING

When you are using a printer, you will face some issue or the other. This scenario is true with your Brother MFC-J497DW printer also. You might encounter setup problems, network issues, paper handling problems, paper feeding issues, or paper jam troubles while using this printer.

However, every problem has a solution. There are specific instructions available for every error or trouble that you experience while using your Brother printer.

In this section, let’s discuss some of the usual troubleshooting issues of Brother printer, like paper jams, offline problems, etc.

BROTHER MFC-J497DW PAPER JAM

At times, the paper might get jammed in the front of the printer. In such a situation, the printer LCD will display the [Jam B Front] or the [Repeat Jam B Front] error message. To rectify the paper jam issue on the Brother MFC-J497DW printer, follow these instructions:

  • First, unplug the printer from the AC power outlet.
  • Next, pull the paper tray out of the printer. Take it out completely.
  • In order to release jammed paper, pull the two green levers inside the printer.
  • You need to pull out the jammed paper now. Ensure that you do it slowly.
  • Insert the paper tray back into the printer.
  • At the same time when you are holding the paper tray, you need to pull the paper support until it locks into place.
  • Next, you have to unfold the paper support flap.
  • Finally, reconnect the power cable.
  • You have now successfully resolved the paper jam issue on the Brother MFC-J497DW printer.

BROTHER MFC-J497DW OFFLINE

  • Your Brother MFC-J497DW printer might go offline at times. In such instances, the printer cannot print anything. This issue is one of the most commonly-occurring ones.
  • If you are using a Windows computer that is connected to the Brother printer, you can check the status of the printer easily. For example, if you are using Windows 8, follow these steps:
  • On the computer, right-click the Start icon.
  • From the displayed options, choose Control Panel.
  • In the Control Panel window, click on Devices and Printers.
  • In the window that appears next, go to the Printers section. Right-click on your Brother MFC-J497DW printer. From the menu that displays, select the See what’s printing option.
  • You will find that a new window pops up. Here, click on the Printer menu. Among the options that appear, check if the Use Printer Offline option is enabled. If yes, deselect that option.
  • Your printer will return to the online status and you can start printing as usual.

BROTHER MFC-J497DW NOT PRINTING

Sometimes, your Brother printer might refuse to print. You will be left wondering what the problem is. There could be several reasons for this issue. In this section, let us see the procedure to resolve the Brother MFC-J497DW not printing problem.

  • The very first step will be to confirm that the correct printer driver has been installed.
  • The second step will be to make sure that this driver has been selected.
  • Check whether there is any error message displayed on the printer. If yes, you will have to troubleshoot the issue by fixing the error. There are specific instructions to fix the errors that are displayed.
  • Ensure that your printer is online. If it is online and still the not printing issue persists, check the ink cartridges. One or more cartridges might have reached the end of their lives. If so, you might have to replace those cartridges.
  • In case there is any old, unprinted data in the printer driver spooler, it will stop the new print jobs from printing. Therefore, you need to delete all these unprinted data from the spooler.
  • Once you have executed the above instructions, your Brother printer should be able to print.

BROTHER MFC-J497DW SCANNER NOT WORKING

  • In some situations, your Brother MFC-J497DW scanner will not work. To fix this issue, follow these steps:
  • Check if your printer is powered on. Then, check the LCD display for any messages. If the printer is powered on and still the LCD is blank, it indicates that the printer is in sleep mode. Press any button on the printer to wake it from sleep mode.
  • If the LCD shows some specific error message, like “Paper Jam,” or “Ink/Toner Empty,” you have to troubleshoot the issue accordingly.
  • Make sure that the scanner drivers are installed properly.
  • Confirm that your Brother printer is available to print. In case you are using a Windows computer, you can do this task by going to the Printer Properties window on your computer and clicking on the Print Test Page button. If you cannot print a test page, move on to the next instruction.
  • Check the IP address of the Brother printer. You can quickly obtain the IP address by printing a Network Configuration List.
  • If you find that there is an IP address conflict, you need to contact your network administrator.
  • If your Brother MFC-J497DW printer is connected over a network, you will have to use the network scanning feature. To utilize this feature, you should configure the Brother printer on a peer-to-peer network environment.
  • After you execute the above instructions, the Brother MFC-J497DW scanner not working issue should be resolved.

BROTHER MFC-J497DW NO PC FOUND

  • In some situations, you might encounter the Brother MFC-J497DW No PC found issue. Sometimes, when you have connected the Brother printer and your Windows computer, you see the No PC found error message on the printer display. This error usually crops up when you are trying to scan. To fix the problem, carry out these instructions:
  • First, you have to turn off the printer. Wait for 15 seconds and then turn on the printer.
  • Next, disconnect the USB cable and then reconnect it to the computer and the printer.
  • If the problem persists, try a different port or a different USB cable to connect the printer and computer.
  • In case there are any extension cables or USB hubs, remove them now.
  • Try to scan now. If you can, the problem is fixed. You can stop with this step. If you cannot, continue with the next instruction.
  • Now, uninstall the Brother software from your Windows computer. Confirm that you are having the latest version of the software. Then, reinstall the same.
  • If you are having another computer, try installing the printer on that system. This action can determine whether there is an issue with your first computer. If the issue is resolved, you can be sure that the problem lies with the first computer. Now, you can fix the issue by taking the appropriate steps.
  • You have now resolved the Brother MFC-J497DW No PC found issue by trying various techniques.